Articles on: FAQ

How to show point balance on POS receipt?

Overview


This guide walks you through displaying a customer’s loyalty point balance on receipts in Shopify POS, allowing you to keep customers informed about their rewards after every purchase.


Note: This is only available on POS Pro locations.


Steps to show point balance on POS receipt


Follow the below steps to understand how merchants can show point balance on the POS receipt for their customers.


  1. Open the Shopify POS Sales channel in your Shopify admin and navigate to Settings > Printed Receipts as shown in the below screenshot:

  1. Click on Customize your receipts:

  1. Click on Edit Code to add the snippet to show point balance on POS receipt:

  1. Add the below snippet to the code as shown in the screenshot:
{% assign current_points = order.customer.metafields.points | default: 0 %}
{% assign earned_points = order.total_price | floor %}
{% assign total_points = current_points | plus: earned_points %}

You've earned {{ earned_points }} points. Your current balance: {{ total_points }} points.


Note: this snippet assumes 1 for 1 point earning rule, if you're place an order earning rule is different then the "earned_points" calculation in the snippet needs to be adjusted. Contact support if you need help with the adjustment.




Updated on: 08/04/2026

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