> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.loveloyalty.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Sign up earning rule


### Setting up the Sign up earning rule

To encourage your customers to sign up to your loyalty program you can award them loyalty points when creating an account on your webshop.

1. Go to the "Loyalty program" page in the app
2. In the "Ways to earn" section click the "Add way to earn" button and select "Sign up" from the list

![](https://storage.crisp.chat/users/helpdesk/website/b25595fb53cf680/215-sign-up_vdtmya.png)
3. Provide the title of the earning rule which will be visible for the customers on the storefront
4. Set the number of points to be awarded when the customer signs up on your store

![](https://storage.crisp.chat/users/helpdesk/website/b25595fb53cf680/216-sing-up-settings_tkglab.png)
6. Save the changes

### FAQ

**When are the points awarded?**

The points are awarded when the customer creates an account on your store. Note: customers who already had an account when the rule was created won't receive points for the sign up earning rule