> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.loveloyalty.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Importing loyalty points

We can import the loyalty point balances from other apps within 24 hours free of charge. Just contact us via Live Chat and we're happy to assist you.

To add points to customers in bulk read this article: [How to manually add points to customers?](https://helpdesk-love-loyalty.crisp.help/en/article/how-to-manually-add-points-to-customers-rxk4dn/)