> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.loveloyalty.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Exclude shipping and taxes from awarding points

By default the points are rewarded for orders based on the total order amount including shipping and taxes.

You can exclude shipping and/or taxes from the point calculation the following way:

1. Go to the "Loyalty program" page in the app
2. On the right in the "Point calculation for orders" section check in the "Exclude shipping" and/or "Exclude taxes" checkboxes

![](https://storage.crisp.chat/users/helpdesk/website/b25595fb53cf680/21-point-calculation_ti2d7n.png)
3. Save the changes