> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.loveloyalty.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Birthday points earning rule


### Setting up a Birthday earning rule

You can award loyalty points on the customer's birthday the following way:

1. Go to the "Loyalty program" page in the app
2. In the "Ways to earn" section click the "Add way to earn" button and select "Birthday points" from the list

![](https://storage.crisp.chat/users/helpdesk/website/b25595fb53cf680/213-birthday-points_1442wdl.png)
3. Provide the title of the earning rule which will be visible for the customers on the storefront
4. Set the number of points the customer should receive on their birthday

![](https://storage.crisp.chat/users/helpdesk/website/b25595fb53cf680/214-birthday-points-settings_e2a7xd.png)
6. Save the changes

### FAQ

**How does the customer provide their birthday?**

If the Birthday points rule is enabled the customer will be able to provide their birthday on the Loyalty page or on the loyalty program blocks at the account page.

**Can the customer update their birthday?**
****
No. Customers can only provide their birthday once to avoid taking advantage of the program by updating their birthday frequently to receive birthday points. Once a birthday is provided, they will receive the points every year.